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Housekeeping

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We specialise in delivering housekeeping services for hotels & resorts

At Cipher Solutions, we recognize that in the hospitality industry, cleanliness and presentation are key to delivering an exceptional guest experience. Our hotel and resort housekeeping services are designed to reflect the standards of your brand—ensuring every room, lobby, and shared space is spotless, welcoming, and meticulously maintained.
With a strong focus on consistency, discretion, and professionalism, our trained housekeeping staff operate seamlessly as an extension of your team. We adapt to your schedule, guest turnover, and property requirements to ensure that no detail is overlooked and every guest enjoys a clean, comfortable stay.
Our Specialised/ Restoration Cleaning Services
Carpet Cleaning
  • Deep Cleaning
Window Cleaning
Right Solutions Need Right People
If you’re requiring housekeeping services, Cipher can deliver. Contact our professional team.

Our Services Include

  • Daily room servicing & guest turnover cleaning
  • Bathroom sanitation and restocking of amenities
  • Bed-making, linen replacement, and towel refresh
  • Cleaning of lobbies, hallways, and public areas
  • Minibar restocking, inventory tracking, and reporting

Housekeeping

Housekeeping is crucial for maintaining a safe, healthy, and productive environment. A clean workspace not only enhances the aesthetic appeal of your facility but also significantly impacts employee morale and productivity. Regular cleaning and maintenance help prevent the spread of germs and allergens, reducing the risk of illness among staff. Furthermore, a well-kept space fosters a positive impression for clients and visitors, demonstrating professionalism and attention to detail. Ultimately, effective housekeeping contributes to the overall success and reputation of a business.
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  • Restroom & HYGIENE MAINTENANCE services
    Maintaining a clean and hygienic restroom is not just about appearance—it’s essential for health, safety, and comfort. Our comprehensive Restroom & Hygiene Maintenance Services are designed to ensure that your facilities remain spotless, well-stocked, and inviting at all times.
    We perform thorough and regular cleaning of all restroom surfaces, including toilets, urinals, sinks, floors, walls, doors, and mirrors. All high-touch areas are sanitised using hospital-grade disinfectants to eliminate harmful bacteria and viruses.
    Our team ensures that trash bins are emptied frequently, liners are replaced, and all waste—whether general, recyclable, or hazardous—is sorted and disposed of responsibly according to environmental standards.
    In addition, we restock essential hygiene supplies such as toilet paper, hand soap, paper towels, and sanitary products, ensuring your facilities are always ready for use. We also check and maintain soap dispensers, hand dryers, and air fresheners to keep everything functioning properly and smelling fresh.
    Whether it's an office, retail store, public venue, or educational facility, our goal is to help you create a clean, hygienic, and pleasant environment that reflects your organisation’s commitment to care and professionalism.
  • EVENT & EMERGENCY CLEANING
    Events bring people together—but they also leave behind a mess. Whether it’s a corporate function, private party, school celebration, or public festival, our Event Cleaning services ensure that your venue is spotless both before and after the event.
    Before the event, we prepare the space by cleaning all surfaces, restocking hygiene supplies, and setting up bins and liners for proper waste management. After the event, we conduct a thorough post-event clean-up, including trash removal, floor care (sweeping, mopping, vacuuming), washroom sanitation, and wiping down all high-touch surfaces to restore the venue to its original condition.
    In addition to planned events, we also offer Emergency Cleaning Services for unexpected situations—such as spills, accidents, storm damage, or hazardous messes. Our team is on standby to respond quickly and effectively, using appropriate equipment and disinfectants to resolve the issue and minimise downtime or disruption.
    With Cipher’s event and emergency cleaning solutions, you can rest assured that your space will be clean, safe, and ready—no matter the occasion or urgency.
  • GENERAL CLEANING SERVICES
    A clean environment contributes to productivity, comfort, and well-being. Our General Cleaning Services offer a consistent and reliable solution to maintain cleanliness across all types of spaces, whether it’s an office, retail store, educational facility, or healthcare centre.
    Our routine services include dusting of surfaces and fixtures, vacuuming carpets, mopping hard floors, and wiping down desks, counters, and high-touch areas to remove dust, dirt, and allergens. These core tasks help create a healthier indoor environment and reduce the risk of allergies or airborne contaminants.
    We also offer specialised cleaning such as window washing for a streak-free shine, deep carpet cleaning to remove embedded dirt and stains, and furniture wiping to maintain a tidy and professional appearance. All cleaning is carried out with attention to detail and using environmentally safe products where possible.
    Whether scheduled daily, weekly, or fortnightly, our services are flexible and tailored to meet the specific requirements of your facility—ensuring that every corner is clean, fresh, and inviting.
  • KITCHEN & PANTRY cleaning
    Maintaining hygiene in kitchen and pantry areas is critical for health and safety, especially in shared or high-traffic environments. Our Kitchen & Pantry Cleaning Services ensure that food preparation zones remain clean, organised, and free of contaminants.
    We provide thorough cleaning of countertops, sinks, stoves, microwaves, fridges, and other appliances, using food-safe disinfectants to prevent the spread of bacteria. All work surfaces are wiped down, and spills or grease build-up are removed to ensure sanitary conditions and visual cleanliness.
    Our services also include cleaning cupboard exteriors, wiping pantry shelves, emptying rubbish bins, replacing liners, and restocking hygiene supplies like hand soap and paper towels. Attention is given to high-touch surfaces such as cabinet handles, taps, and door edges, ensuring all contact points are hygienic.
    Whether in an office break room, school staff kitchen, or commercial food space, we tailor our services to your operational schedule—so your kitchen is always ready for use, clean, and safe for everyone.

  • Deep cleaning & SPECIALISED SERVICES
    While regular cleaning maintains daily hygiene, deep cleaning is essential for long-term care and high-standard presentation. Our Deep Cleaning & Specialised Services are designed to target areas often overlooked in routine maintenance and ensure a healthier, longer-lasting environment.
    Our services include steam cleaning of carpets and upholstery to remove embedded dirt, allergens, and stains; pressure washing of exterior surfaces such as pathways, entryways, and walls to eliminate grime and mould; and machine polishing of hard floors to restore their shine and extend their lifespan.
    We also offer tailored cleaning solutions for sensitive environments such as medical facilities, food preparation areas, and industrial sites, using specialised equipment and industry-approved methods to ensure safety and compliance.
    These services can be scheduled periodically—monthly, quarterly, or seasonally—and are ideal before major inspections, after renovations, or when transitioning into or out of a space. With Cipher’s deep cleaning, your environment will not only look clean but feel professionally refreshed.
  • WASTE MANAGEMENT & DISPOSAL
    Effective waste management is crucial for maintaining a clean, safe, and environmentally responsible workplace. Our Waste Management & Disposal Services ensure that all types of waste are handled efficiently and in accordance with local regulations and sustainability practices.
    We provide routine emptying of trash bins across all areas, including offices, kitchens, washrooms, and common spaces. Bin liners are replaced regularly, and bins are sanitised when needed to reduce odours and bacterial growth. Our team also assists with sorting waste into general, recyclable, and hazardous categories to minimise environmental impact.
    For recyclable materials such as paper, plastics, and glass, we ensure proper separation and disposal through approved recycling channels. In cases of hazardous waste—like chemical containers or contaminated items—we follow strict safety protocols to remove and dispose of them without risk to health or compliance.
    Whether it’s a daily routine or part of a broader sustainability initiative, our waste services help your organisation stay clean, compliant, and environmentally conscious.

SAFETY

Safety is our highest priority. Provinding safe healthcare environment for our clients is what we are committed towards. Safety has always been our highest priority.

OUR PROCESS

Every building is different, designed for different uses and managed in different ways. We use CIPHER STEPS to deliver cleaning and facility management services across all sectors
conversation
Collaborations and communications make us all thrive.Talk to us about your business need.
information
To formalize our relationship, we provide a response document that outlines the scope of our service for your agreement.Let us provide you with customized seamless solutions to your need.
planNing
Clarity of commitment and service delivery for a dedicated service plan that is both flexible and responsive.This is strategic to meet your specific needs in keeping industry standards
hiring & employing
This marks the start of the engine, our people and your people work together to achieve your business needs.Our priority lies here, for efficient implementation of plans.
education & training
This integral approach of continued education and professional training of our star staff aims at the necessary checks and balances. Betterment of staff leads to betterment of results.
reSULT
Our real time reporting allows you to track staff performance and progress. Our QIR's and weekly health and safety audits ensure our processes are maintained and our risk assessment is up to date.After all, nothing succeeds like success.
  • Infection control & Disinfection cleaning

    Reducing the risk of contamination and the spread of dangerous viruses is more critical now than ever before. Contact us for help to prepare a special response surface disinfection service for you.
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Frequently asked questions

What is included in your housekeeping cleaning service?
Cipher Solutions housekeeping cleaning services include dusting, vacuuming, mopping, surface cleaning, and sanitizing bathrooms and kitchens. We can also handle trash removal.
Can I customize the cleaning tasks to suit my needs?
Yes, our services are highly flexible. Whether you need specific areas cleaned or have special requests, the Cipher team will tailor our housekeeping services to meet your preferences.
How often can I schedule housekeeping services for my facility?
Cipher offers flexible scheduling options to meet your needs. You can book our services on a daily, weekly, bi-weekly, or monthly basis. We also provide one-time deep cleaning for special occasions.
What is the difference between regular cleaning and deep cleaning?
Regular cleaning involves routine tasks like dusting, vacuuming, and wiping down surfaces, while deep cleaning covers more detailed work. We recommend deep cleaning for spaces that need extra attention.
How long does a typical housekeeping cleaning session take?
The duration depends on the size of your facility and the scope of work requested. The Cipher team can provide a more accurate estimate based on your specific needs and requirements.
What areas of the FACILITY do you focus on the most?
We can focus on any area of your workspace that you feel needs the most attention, but typically, we emphasize high-traffic areas like kitchens, bathrooms and public areas. Our goal is to ensure the spaces you use most are always clean. Contact us today for more information tailored to your needs.

Let us take care of managing your facility so you can focus on what is important.

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Get in touch to learn more about our services and see how our team can assist you.

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02 7226 3271info@ciphersolutions.com.au
Sydney, NSW 16/59-69 Halstead St South Hurstville, 2221
Melbourne, VIC Tower 4, Level 17, 727 Collins St, Docklands, 3008
Brisbane, QLD 477 Boundary St, Spring Hill, Brisbane, QLD
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